Support
Contact us
Reach the Slate Peptides team for billing, orders, wholesale, or general questions. We typically respond within approximately 1–2 business days (estimate, not a guarantee).
Support email
Billing / invoice support
Questions about QuickBooks invoices, payment links, or payment confirmation.
Order / tracking support
Help with order status, shipping updates, cancellations, damaged packages, incorrect items, or missing items. Always include your order number.
Wholesale support
Wholesale applications, approval status, and wholesale order questions.
General inquiries
Product availability, research-use questions, or other non-urgent requests.
For account orders, see Your orders. Policy pages: Terms, Privacy, Shipping, Refunds.
Send a message
Use the form below. Include your order number for cancellation requests and for damaged, incorrect, or missing items, as well as for invoice or tracking questions.
Cancellation requests must be made within 24 hours of placing the order and are unavailable after fulfillment submission. Damaged, incorrect, or missing items must be reported within 3 calendar days of confirmed delivery. Refund Policy
Products are intended for research and laboratory use only. Not for human or animal consumption. Customers must be 21 or older.